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Frequently Asked Questions (FAQs)

NOTE: We offer support to ICT related issues on this platform on https://support.mak.ac.ug. We shall be logging the most important queries under this section, as they come up. 

I am not receiving the email link to verify my account.

The email link is supposed to come immediately, at most after 10 minutes. Some email servers are slow, and it may take longer.

  • Check your spam folder.
  • Ensure that your email does not filter messages through waiting lists such as BoxBe.
  • Check that your email box is not full.